Wizard Studio
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Page header
Title (H1)
Intro paragraph
Procedures library
Select block
Title
Bullets (one per line)
Save block
Reply templates
＋ Add template
Triage categories
Categories (one per line)
Mailbox folders (one per line)
Resource links
Label || URL (one per line)
About / safety rails
Key guardrails (one per line)
When to escalate (one per line)
Mural quick-reference steps
Select entry
New key
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Title
Steps (one per line)
SOP references
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Node Key
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Unique identifier. Letters, numbers, underscores.
Title
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Node Type
Decision — question + branching options
Action — output / instructions
Hybrid — question + output + next buttons
Builder — ticket update builder
Other — next buttons only
Question & Options
Question
Note (hint below question)
Options — each leads to another node
＋ Add Option
Output Block
Status
OK — green
Warning — yellow
Error — red
Output Heading
Bullet points (one per line)
Numbered steps (one per line)
Do Not items (one per line)
File To
Reply guidance
Next Buttons
＋ Add Next Button
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